Change your default email client

RealtimeCRM allows you to send emails to Contacts by clicking on their email address. But before you can utilise this feature it is useful to make sure that your system is using the correct Email client. There are two methods…

Creating a new Project Type

It is highly unlikely that all Projects will follow the same format for example you may have two different products you’re developing that require different stages on the road to delivery to your Customer or you may offer a service…

Updating records via the Import function

In order to be able to import data ensure that you have permission to do so. To see how to modify User Permissions in RealtimeCRM see the following article. The primary way to update records within RealtimeCRM is to use a…

Add or remove Line Items from a Project

RealtimeCRM allows you to add line Items directly into your Project record allowing you to easily keep an audit trail and have all the necessary information to complete the Project in the same record. You can either add one of…