Add RealtimeCRM as a shortcut to your desktop

You can set up your RealtimeCRM account to have an application shortcut icon added to a computer’s desktop this will save you time having to navigate to the RealtimeCRM website.

Google Chrome

  • Open the Google Chrome web browser
  • Navigate to
  • Click the ⋮ button in the top right corner
  • In the drop-down menu that appears select ‘More tools’
  • In the menu that appears click ‘Create shortcut…’
  • A new dialog box will open
  • Now click the blue ‘Add’ button
  • The RealtimeCRM shortcut should now appear on your desktop


  • Open Safari web browser
  • Navigate to
  • Decrease the web browser window size enough that you can see the desktop. To adjust the size of the window, simply hover over any of the edges and then click-and-drag your mouse to make the window smaller
  • Now, highlight the URL in the address bar ( and then click-and-drag the URL onto the desktop. This will instantly create a RealtimeCRM desktop shortcut

Microsoft Edge

  • Right click your desktop and select ‘New’ and then click ‘Create Shortcut’
  • Now type in the location which will be the web address
  • Click ‘Next’ and enter the name for the shortcut then click ‘Finish’ and it should appear on your desktop