The best sales data to collect in your CRM

For your CRM system to be as useful as possible and for it to help you increase sales and generally engage more productively with your customers you’re going to need to tailor it at least a little to your own…

How to have successful sales meetings

Organisational drift is a problem, it’s great to keep track of how each member of your sales team is doing and whether or not your team is likely to hit targets but you need to be able to effectively absorb…

7 tips on how to motivate your sales team

Being a sales manager your focus is going to be on the numbers. Are your sales reps hitting their quotas? How healthy is your sales pipeline? But numbers are not how you get the sale, people are. To be an…

Negotiation skills 101 – say no more often

The Nuclear Option in sales negotiation What the hell does that mean? The cold war right – Soviet Union vs Uncle Sam. They never directly went to war with each, there was no hot war and the red army didn’t…

The ultimate negotiation hack? Be quiet

Give someone enough rope to hang themselves. That’s kind of morbid but as you shall see highly relevant. Long drawn out pauses are awkward, they make people uncomfortable and they get nervous. The natural response to them is to fill…

How to handle a sales rejection like a pro

Rejection sucks. But it’s a part of life and you have to be able to deal with it and move on without it affecting everything you do afterwards. It can be difficult to disassociate yourself from a no from a…